The letter you see above is an actual letter that I received from Secretary McDonald. Many people feel that when they have an issue they should just sit back and let it happen. I'm not that person. Whenever something or someone does anything that I feel should not have been done or could have been done better, I Write, Write, Write. My son actually calls me a snitch, :-). That's really how this blog came to be. He told me to write about something that I'm truly passionate about and Veterans rights is that something.
I encourage you to write. Write to your Congressman, the White House, and even Secretary McDonald. I promise you they do listen. I have been able to cut down on the processing time of my claims and appeals simply by writing. Secretary McDonald is so committed to helping veterans that he even gave out his personal email (robert.a.mcdonald@va.gov) and his personal cell (513.509.8454). Every time I have written him I have received a response in less than five (5) business days. Some people may not think that he is truly making a change but for me he has truly stood up to his vision for the VA, which is to:
- Rebuild trust with Veterans and stakeholders.
- Improve service delivery, focusing on Veteran outcomes.
- And set a course for long-term excellence and reform.
Please be aware that I am not trying to get anyone's personal information. My address is clearly shown in the letter above so know that I will never do anything to cause harm to anyone. I will never ask you for your SS# or anything else. I will however need your name and claim number if you want my assistance.
Thank you for taking the time to read this today. Tomorrow I will go back to the Appeal process as I stated yesterday.
TTYL - Be blessed.
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